Wontanara Cite

Report.Route.Resolve.

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One platform · Citizen, Department & ServiceMan apps

Turn every citizen into a city sensor.

Citizens report civic issues with geo-tagged photo evidence. Departments triage and assign in seconds. Field crews navigate, fix and prove the work — every step tracked, timed and visible to everyone.

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Reports this month
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Full map
The platform

Three apps. One connected loop.

Each role gets a purpose-built experience — the same complaint travels through all three, in real time.

Citizen App
Report & track

Snap a photo, drop a pin, done. Follow every complaint from Reported to Resolved with live status and community upvotes.

Geo-tagged photo reports in under 30 seconds
Live status timeline & notifications
Ward feed with upvotes and comments
19 languages including RTL
AndroidiOS
Department App
Triage & assign

A command center for municipal officers — triage incoming reports, assign field crews and watch SLA clocks in real time.

Priority queues with SLA countdowns
One-tap assignment to field teams
Ward heatmaps & analytics
Escalation & reopen workflows
AndroidiOS
ServiceMan App
Navigate & resolve

Built for gloved hands and bright sun. Field crews get their next task, navigation and proof-of-work photos — even offline.

Next-task dashboard, 3 taps to start work
1-tap navigation & citizen calling
Before / after photo evidence with GPS
Offline-first with background sync
AndroidiOS
How it works

From pothole to proof in four steps.

01
Report

A citizen snaps a photo — location, category and ward are detected automatically.

Reported
02
Route

The right department is assigned instantly. Officers triage and dispatch the nearest crew.

Acknowledged
03
Resolve

The field crew navigates to the site and fixes the issue — before and after photos required.

In Progress
04
Verify

The citizen sees the proof and confirms. Every step is timestamped on a public timeline.

Resolved
Features

Built for the street and the situation room.

Map-first everything

Live city maps with priority-coloured markers, clusters and heatmaps — for citizens, officers and crews alike.

SLA clocks that bite

Every complaint carries a deadline. Breaches escalate automatically — no report sits forgotten.

Analytics built in

Resolution rates, response times and department leaderboards — live, exportable, honest.

19 languages, RTL ready

Native scripts, localized numerals and full right-to-left layouts for Arabic, Hebrew and Urdu.

Offline-first field work

Dead zones never block work — updates and photos queue on-device and sync when coverage returns.

Notifications that matter

Citizens hear when status changes. Crews hear when work arrives. Nobody drowns in noise.

Impact

Cities run on what gets measured.

Every report, assignment and resolution is timestamped and geotagged — live dashboards keep departments honest and citizens informed.

+12%
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Reports this month
+4%
0%
Resolution rate
−9%
0h
Avg response time
+3
0
Active field officers

Bring Wontanara Cite to your city.

Deploys in weeks, not years. Multilingual, offline-first and WCAG AA accessible out of the box — built for municipalities of every size.

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The civic issue reporting and resolution platform for smart cities.

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